Delivering Employee Engagement Effectively
Puget Sound Energy (PSE)
Puget Sound Energy (PSE) is the leading provider of energy services to residential and business customers in the Seattle-Tacoma area. It’s a large, sprawling organization with over 3100 employees and hundreds of corporate offices, field offices, substations, generating plants, and customer service locations. If you think putting together a comprehensive employee engagement program disguised as a corporate intranet would be a challenge you just might be right. But it’s exactly the kind of challenge the Stellar team gravitates towards.
Departments and Internal Organizations
Starting with comprehensive stakeholder interviews, Stellar’s UX and UI team designed a wholly new intranet experience that focused on connecting coworkers while delivering real value and better access to informational resources. Meanwhile, Stellar’s technology and development team defined a solution roadmap that would reduce intranet maintenance overhead and make the publishing process accessible to a wider range of PSE employees.
Intranet projects involve every level of a company and can be a challenge to manage and coordinate. The Stellar team is highly adept at coordinating the efforts of large groups of stakeholders – even when that work needs to be done remotely. We focus on helping all members of the client team leverage their expertise and contribute to the overall success of the project.
Let's Talk Results
Looking to create deeper engagement with customers and users? We can help!