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Partnership on a Global Scale

Hewlett Packard Enterprise

How do you create a value-added service for channel/retail partners and resellers while improving the collection of actionable customer insights? This was the challenge that Hewlett Packard Enterprise (HPE) presented Stellar with. Our long-term partnership with HPE has allowed Stellar to gain their trust and function as a true extension of HPE's internal team.

54%

immediate increase in customer satisfaction

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The initial roll-out was a demo that was used to collect feedback from channel/retail partners and resellers.

The feedback was then rolled into an updated version of the web-based application and was launched as a limited release Pilot Program to collect additional feedback for optimization before a general launch.

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The feedback was then rolled into an updated version of the web-based application and was launched as a limited release Pilot Program to collect additional feedback for optimization before a general launch.

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Let's Talk Results

Wondering how to improve customer satisfaction online? Let’s chat!