The first step in the process involved a deep dive and analysis of the current HR ecosystem, which encompassed ten separate team websites, each with its own unique flavor.

We facilitated a two-day client workshop on-campus at the Gates Foundation in Seattle, WA, to interview stakeholders and define business and user requirements. Finally, we worked closely with the Foundation’s IT team to get a detailed understanding of their overall technology platform and solution. In particular, we focused our efforts on creating a granular understanding of the unique flavor of the Foundation’s SharePoint implementation. We rapidly assimilated this information and defined an over-arching UX strategy with the objectives of simplifying access to, and the sharing of, content and resources between stakeholders. We created a simple click-thru demo that was used as proof of concept for the Foundation’s executive team. After a short round of usability testing, our development team went into production and the new intranet was launched 6 weeks later.